Harmonic Security

Capability area · /PLT

Platform, Privacy & Assurance

Deployment, data residency, privacy-by-design and vendor assurance.

15 requirements

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15 of 15 requirements

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  1. AUD-003WalkthroughAlso in PLT

    Restrict and audit access to raw prompt content

    Provide RBAC controls over who can read full prompt content, and record each access to it.

    Why it matters
    Raw prompts are among the most sensitive data the control holds, so access must be limited and logged.
    How to verify
    Only an authorized role can open full prompt content, and each access is recorded.

    Area: Audit & Evidence

  1. PLT-001Documentation

    Minimize endpoint and network architecture risk

    Support agentless and optional-agent patterns, and avoid kernel mode, reverse proxy and major network changes unless justified and tested.

    Why it matters
    Kernel components, proxies and network changes add operational risk that should be justified.
    How to verify
    The vendor documents the deployment architecture and justifies any privileged component.

    Area: Platform, Privacy & Assurance

  2. PLT-002Documentation + Live testAlso in GRD

    Disclose where decisions are enforced and how the control fails

    Enforce before submission, so a blocked payload is never sent and a denied tool call never runs. State where each decision is evaluated (device, browser or cloud), whether TLS interception, a forward proxy or a managed certificate is required, and whether each surface fails open or fails closed.

    Why it matters
    Where a decision runs and how it fails decide whether data is actually stopped.
    How to verify
    The vendor documents enforcement points and failure modes per surface, and the pilot confirms them.

    Area: Platform, Privacy & Assurance

  3. PLT-003Proof of value

    Deploy silently through endpoint management with release controls

    Deploy and update every component silently through the buyer's endpoint management tools on Windows, macOS and Linux and all major browsers, with release rings, version pinning, rollback and a central view of deployment health by device.

    Why it matters
    Deployment is where enterprise controls most often fail.
    How to verify
    Pilot devices are deployed silently through your endpoint management, with deployment health visible.

    Area: Platform, Privacy & Assurance

  4. PLT-004Live test

    Support Linux endpoints

    Provide Linux visibility or document an equivalent coverage method.

    Why it matters
    Engineering teams on Linux are often the heaviest AI users.
    How to verify
    AI use on a pilot Linux endpoint is visible, or an equivalent method is shown.

    Area: Platform, Privacy & Assurance

  5. PLT-005Walkthrough + Documentation

    Support network-based AI traffic detection where the architecture requires it

    Integrate with SASE or network controls, identify AI hosts and protocols, and state whether the implementation is passive or inline.

    Why it matters
    Some architectures need network-level coverage, and the difference between passive and inline matters.
    How to verify
    The vendor shows the network integration and states whether it is passive or inline.

    Area: Platform, Privacy & Assurance

  6. PLT-006Documentation + Proof of value

    Scale enforcement and telemetry to the full population

    Demonstrate capacity, latency and availability, and dashboard, drill-down, search and export performance, at the target scale.

    Why it matters
    A control proven at a few thousand users can behave like a different product at full scale.
    How to verify
    The vendor provides a reference at your scale and demonstrates console performance on pilot data.

    Area: Platform, Privacy & Assurance

  7. PLT-007Live testAlso in GRD

    Resist common circumvention paths

    Test disabling the extension, switching browser or private mode, personal accounts and desktop or CLI routes; document residual gaps.

    Why it matters
    A control that is easy to bypass gives false assurance.
    How to verify
    Pilot testers try disabling the extension, switching browser and using CLI routes; record residual gaps.

    Area: Platform, Privacy & Assurance

  8. PLT-008WalkthroughAlso in AUD

    Separate administrative roles, and authenticate them through enterprise SSO

    Separate policy, approval, administration, investigation and exception duties; authenticate administrators through enterprise SSO; apply least-privilege roles over policy, alerts, raw prompts, exports and dashboards; and record administrative and investigative actions.

    Why it matters
    Whoever can change policy or read prompts holds a lot of power, so roles must be separated and every action recorded.
    How to verify
    Show separate policy, investigation and exception roles, SSO login and the record of an admin action.

    Area: Platform, Privacy & Assurance

  9. PLT-009Documentation + Walkthrough

    Control telemetry residency, retention, encryption, deletion and masking

    Validate region, retention period, encryption, deletion behavior, identity masking and exclusions with Legal and Privacy.

    Why it matters
    Residency, retention and masking are the first questions privacy and legal teams ask.
    How to verify
    The vendor documents region, retention, encryption, deletion and masking, and shows the settings.

    Area: Platform, Privacy & Assurance

  10. PLT-010Documentation

    Offer required hosting regions

    Document processing and storage locations, regional failover, subprocessor boundaries and tenant residency enforcement.

    Why it matters
    Where data is processed and stored is often a contractual and legal requirement.
    How to verify
    The vendor documents processing and storage locations, failover and subprocessor boundaries.

    Area: Platform, Privacy & Assurance

  11. PLT-011Documentation + Walkthrough

    Inspect uploaded content without permanent file retention

    Webhook, pointer or in-place inspection so source files stay in enterprise-controlled storage.

    Why it matters
    Copying every uploaded file into another vendor's storage creates a second copy to protect.
    How to verify
    The vendor documents and shows how uploads are inspected without permanent retention.

    Area: Platform, Privacy & Assurance

  12. PLT-012Walkthrough

    Support pseudonymized and aggregate-only views where required

    Provide role-scoped views that withhold individual identity while preserving team, department and tool-level analysis, so monitoring can proceed where works councils, unions or local law restrict individual attribution.

    Why it matters
    Where works councils or local law restrict individual attribution, monitoring still has to be possible.
    How to verify
    Pilot data viewed at team level with individual identity withheld.

    Area: Platform, Privacy & Assurance

  13. PLT-013Walkthrough + Documentation

    Limit monitoring scope by design

    Monitor AI destinations and agent activity only, not general browsing. Minimize captured content and allow full capture to be switched off, ring-fence named individuals such as executives, exclude personal conversations from analytics, and document the configuration for privacy, legal and workforce review.

    Why it matters
    Works councils and privacy teams judge the architecture, not the policy document.
    How to verify
    Show that non-AI browsing is not captured, a ring-fenced user is excluded, and the configuration is documented.

    Area: Platform, Privacy & Assurance

  14. PLT-014Documentation

    Maintain security assurance

    Current evidence for SOC 2 Type II and ISO 27001.

    Why it matters
    Standard assurance should be evidenced, not assumed.
    How to verify
    Current SOC 2 Type II report, ISO 27001 certificate and privacy terms are provided.

    Area: Platform, Privacy & Assurance